For restaurants, cafes and cloud kitchens

You are not a call centre. You are running a kitchen.

Every service the same questions land at once. Are you open. Is this dish available. Do you deliver here. Each one takes a minute you do not have during the rush.

This page shows exactly what a helper does for a place like yours, and what it does not.

A phone filling with unanswered messages A phone shows six unread messages at 8:30 in the evening. Beside it, four customer questions sit unanswered, each marked with a red dot. 8:30 pm 6 unread Table for 4 tonight? Deliver here? Veg options tonight? Open on Monday? ...and two more
Messages arriving with nobody to answer them.

What your service looks like

The phone rings while you are plating an order. You cannot take a booking and check on the tandoor at the same time, so one of them waits.

The caller who gets no answer books a table somewhere else, and you never even know you lost them.

  • → Booking and menu calls during the exact rush hour
  • → The same delivery-area question, table after table
  • → Missed calls during service get no callback at all

What changes

The same questions get answered from your own menu and hours - what is available tonight, do you deliver here, are you open - whatever the hour.

When someone asks about a table booking, it takes the details and confirms, rather than leaving them to call back twice.

The part that matters: it never confirms a dish is available if your menu says it ran out; a wrong yes means an unhappy table and a wasted trip.

The same messages, now answered Two customer questions receive immediate answers. A third falls outside what the business has written down, so it is passed to the owner instead of guessed. Table for 4 tonight? Yes, 8pm slot free. Shall I book it? Veg options tonight? Yes, full veg menu. Paneer tikka is on. Deliver here? Not in my list — passed on
It answers what it knows, and hands you what it does not.

“But I don’t have any documents”

You do. Every menu card, delivery zone list and vendor invoice already answers what diners ask at the door, and all of it can be searched instead of repeated.

Everyday paperwork becoming searchable Five kinds of paperwork this trade already keeps feed down into a search box, which answers a question in plain words and cites where the answer came from. Menu cards Delivery zones Vendor invoices FSSAI licence Booking logs What did we pay for paneer last month? Rs 340 per kg, per the vendor invoice. You keep the paperwork exactly as you keep it now. Nothing to re-type, nothing new to learn. Figures shown are an example, not a promise.
Paper you already keep, turned into something you can ask questions of.

Questions it answers for you

What did a vendor charge last time. Which tables are booked tonight. What is still on the menu today. What a regular customer usually orders.

Questions it answers for your customers

Are you open. Is this dish available tonight. Do you deliver to my area. Can I book a table.

What it will not do

It will not track live kitchen stock. It answers from the menu list you give it. Mark a dish sold out yourself, or it will still say yes.

It will not handle a complaint. A bad experience needs you to hear it directly, not a form reply. It passes those straight to you.

It will not manage the table plan. It takes booking details and confirms them. Seating on a busy night is still your call.

Any figures about results are marked [TO CONFIRM] until we have measured them properly for a business like yours. We would rather show you a gap than a number you cannot check.

Try it before you decide anything

Open the helper and ask it what your diners actually ask. If it looks useful for your place, tell us your menu and hours and we will set it up.

Try the helper → Tell us about my restaurant Email us instead

Different trade? See all of them.